Reporting Program Defects

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If you are encountering a program defect in which the program is not responding as expected please provide information below. We will need the following detail in your post: 1. Completed detail of defect, providing steps you were taking when the defect was encountered. This would include screens, keystrokes and buttons selected. 2. Are you able to duplicate this defect when following your same steps. 3. Version of program you are currently operating in. 4. Assessment of risk to business because of defect. 5. Expected outcome before the defect occurred.